Privacy Policy
This Privacy Policy describes how peppypebbles.ae (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit, interact with, or make a purchase from our Site.
Contact
After reviewing this policy, if you have any questions, need further information about our privacy practices, or would like to make a complaint, please contact us by:
Email: info@peppypebbles.ae
Website: www.peppypebbles.ae
Follow us on social media:
Collecting Personal Information
When you use our Site, we collect certain information to better serve you, including details necessary to process orders, enhance your shopping experience, and provide customer support.
Device Information
- Purpose of collection: To load the Site properly for you and analyze Site usage.
- Source: Automatically collected using cookies, log files, web beacons, tags, or pixels.
- Personal Information collected: IP address, browser version, time zone, cookie information, viewed products, search terms, and how you interact with our Site.
Order Information
- Purpose of collection: To process your purchases, arrange shipping, provide invoices/order confirmations, communicate with you, screen for fraud, and send product/service updates.
- Source: Collected directly from you.
- Personal Information collected: Name, billing address, shipping address, payment details (e.g., credit/debit card, Apple Pay, etc.), email, and phone number.
Customer Support Information
- Purpose of collection: To assist you with inquiries and service-related requests.
- Source: Collected directly from you.
- Personal Information collected: Name, contact details, and order history.
Minors
The Site is not intended for individuals under the age of 13. We do not knowingly collect Personal Information from children. If you are a parent/guardian and believe your child has provided us with personal data, please contact us to request deletion.
Sharing Personal Information
We share your Personal Information with service providers to help us provide services and fulfill orders:
- Payment processors: Secure payment gateways
- Shipping providers: Courier/fulfillment services
We may also disclose Personal Information to comply with laws, respond to legal requests, or protect our rights.
Behavioural Advertising
We may use your Personal Information for targeted advertising or marketing purposes:
- Google Analytics helps us understand Site usage (see their policy here)
- Advertising partners may collect data through cookies and tracking technologies.
Opt-out options:
Using Personal Information
We use your Personal Information to:
- Process and fulfill your orders
- Communicate order updates
- Improve our Site and services
- Provide marketing (with your consent)
- Comply with legal obligations
Lawful Basis (GDPR for EU/EEA residents)
We process your Personal Information based on:
- Your consent
- Fulfillment of a contract
- Compliance with legal obligations
- Our legitimate interests that do not override your rights
Retention
We keep your Personal Information for as long as necessary to provide services, unless you request deletion.
Your Rights
Depending on your location (e.g., GDPR, CCPA), you may have rights to:
- Access your Personal Information
- Request correction or deletion
- Request transfer (data portability)
- Object to or restrict certain processing
To exercise these rights, contact us at info@peppypebbles.ae.
Cookies
We use cookies to enhance your browsing experience. Cookies help us remember your preferences, analyze traffic, and improve functionality. You may disable cookies in your browser, but some Site features may not work as intended.
Changes to Privacy Policy
We may update this Privacy Policy from time to time to reflect business, operational, or legal changes. Updates will be posted on this page with a revised “Last Updated” date.
Last Updated: September 2025
